Financial and Accounting Outsourcing in the Age of AI

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“People stay in our organization for 20 to 30 years, and now a lot of them are coming up to retirement. We’re not sure how we’re going to replace them all,” says one senior-level financial executive from a large public technology company.

The challenge of ensuring that a finance team has the correct mix of experience and expertise to perform today and in the future, as described by this finance professional, is just one example of the overarching challenges facing the finance and accounting profession, one that is continuously evolving. Many finance teams are being asked to fill a strategic role as companies seek to adapt to a shifting and competitive economic landscape. Being tasked to do more with less available talent is leading many finance teams to experiment and embrace old models (e.g., temporary staffing) in conjunction with technology and automation to meet compliance and strategic goals.

This report explores how finance teams are currently using outsourcing as a tool to overcome resource constraints and achieve strategic goals, how finance professionals expect their organization’s use of outsourcing to change over time, and how organizations are creating and defining best practices for engaging with outsourcing providers, fueled by technology.