2025 Strategic B2B Payments in the Digital Age Report

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This report examines the current landscape of B2B payment processes, revealing the key challenges facing organizations and highlighting how leading companies are evolving their payment systems to maintain a competitive edge in today’s digital economy. It evaluates payment process structures, the relationship between finance teams and these systems, and presents a best practices framework for transforming payment operations into a strategic advantage. Developed in collaboration with Boost Payment Solutions, a global leader in B2B payments, Strategic B2B Payments in the Digital Age features insights from finance leaders across industries, including agtech, information technology (IT), gaming, logistics, and construction.

Key Findings

• Working on it: Almost half of all companies (44%) indicate that their B2B payment processes could use at least moderate improvement.
• Help wanted: More than 70% of respondents indicate that their B2B accounts payable (AP) processes are at least half manually operated.
• Marginal costs: Nearly 60% of respondents indicate that the high cost of acceptance is a top 3 concern when accepting B2B payments.